Privacy Policy
How MunaHVAC collects, uses, and protects your information.
Last updated: January 1, 2026
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MunaHVAC ("we," "us," or "our") provides residential AC repair, installation, maintenance, and related HVAC services in Lake Jackson, TX and the surrounding Brazosport area. This Privacy Policy explains what information we collect through our website and phone communications, how we use it, and the choices available to you.
1. Information We Collect
We collect information you provide directly, such as when you call us, request a quote, or fill out a contact form. This may include your name, phone number, email address, service address, and details about the HVAC issue you're contacting us about.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, and pages viewed, through standard web server logs and analytics tools.
2. How We Use Your Information
- To respond to service requests, schedule appointments, and provide quotes
- To communicate with you about an active or upcoming service visit
- To improve our website and understand how visitors use it
- To comply with legal and licensing obligations
3. How We Share Information
We do not sell your personal information. We may share limited information with technicians and staff performing your service, and with third-party service providers who help us operate our business (such as scheduling or payment processing tools), under confidentiality obligations consistent with this policy.
4. Cookies & Tracking
Our website may use cookies or similar technologies to remember basic preferences and understand site usage. You can control cookies through your browser settings; disabling them may affect some site features.
5. Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion where applicable. We will respond to reasonable requests in a timely manner.
6. Data Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are directed at homeowners and are not intended for children. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, contact us at (979) 304-4013 or visit our contact section.